About

Sumit Jha is a forward-thinking leader with over 24 years of expertise in service management, particularly in the niche consulting space. Known for being customer-focused and outcome-oriented, they have successfully incubated service management practices at top firms like Wipro, TechM, and <<Confidential>>, while shaping IT strategies for various clients during major transformations. Their career reflects a strong track record in driving innovation, developing service offerings, and creating value through strategic leadership. With a deep understanding of Service Integration and Management (SIAM), they've consistently delivered impactful solutions that optimize processes, reduce costs, and enhance business outcomes across diverse industries.